Privacy Policy

This Privacy Policy explains how AM Elites (“AM Elites”, “we”, “us” or “our”) collects, uses, stores, and protects your personal information when you visit our website, purchase access, or take part in our programme. By using our website and services, you agree to the practices described below.

1. Information We Collect

Information you provide. When you purchase or sign up, we collect your name, email address, and any details you share with us or our staff (for example, over Discord during onboarding).

Payment information. Payments are processed by Stripe. We do not receive or store your full card number or security code — Stripe handles that directly. We may receive limited transaction details such as your email, the amount paid, and a payment reference.

Discord information.If you link your Discord account to receive your member role, we receive your Discord user ID and basic profile information through Discord's authorisation process.

Information collected automatically. Like most websites, we may automatically collect technical data such as your IP address, approximate location (country/region), browser type, device information, and how you interact with our pages.

2. How We Use Your Information

We use the information we collect to:

• Process your payment and provide access to the product and community;
• Deliver onboarding, support, and communications about your membership;
• Assign and manage your role and access within our Discord community;
• Operate, maintain, and improve our website and services;
• Prevent fraud, enforce our terms, and comply with legal obligations.

3. Third-Party Services

We rely on trusted third parties to run our service. These may include Stripe (payment processing), Discord (community and access), email delivery providers (transactional emails), and our hosting provider. Each of these processes your data under its own privacy policy, and we only share what is necessary to deliver the service.

4. Cookies & Tracking

We may use cookies and similar technologies to keep the site working correctly, remember your preferences, and understand how the site is used. You can control or disable cookies through your browser settings, though some features may not work as intended if you do.

5. How We Share Information

We do not sell your personal information. We only share it with the service providers described above, where required to complete your purchase or provide the service, or where we are legally required to do so (for example, to comply with a lawful request or to protect our rights).

6. Data Retention

We keep your personal information only for as long as necessary to provide the service, meet our legal and accounting obligations, and resolve any disputes. When it is no longer needed, we take reasonable steps to delete or anonymise it.

7. Your Rights

Depending on where you live, you may have rights over your personal data, including the right to access, correct, delete, or restrict its use, and to object to certain processing. To make a request, contact us using the details below. We will respond in line with applicable data protection law (including the UK GDPR where relevant).

8. Data Security

We take reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children

AM Elites is intended for adults. Our services are not directed to anyone under 18, and we do not knowingly collect personal information from minors.

10. International Transfers

Your information may be processed in countries other than your own. Where this happens, we take steps to ensure your data continues to be protected in line with this policy and applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us at support@amelites.com or through our Discord community.